So a few weeks ago I called up asking if they would bulk bill because I have a pensioner card. The lady on the phone said yes. So i book an appointment and it was bulk billed. I than yet booked another appointment and that was also bulk billed. I had to make another appointment to find out some test results as they wouldnt tell me over the phone. I was in the room for 3 min to be told everything was fine and the doctor was rude and pretty much rushed me out of the surgery as soon as possible. I went up to the girls at the counter to book another appointment and I went to walk out as usual and she told me it wasnt bulk billed. Which was strange because I have had much longer appointments that were bulk billed. I than questioned her as to why it was bulk billed than she replied with its up to the doctor. I asked if I could speak to the doctor she didnt reply so I asked again and she bipassed the topic. Im very disappointed that I drove all the way from crows nest to there to get my appointments bulk billed but it wasnt and not to mention how rude they were. Never coming back again. Consider that appointment on Thursday cancelled.
Fabulous staff and fabulous doctors. They listen to my needs and always do a thorough overhaul. If my GP isn't available, there is always another doc there to help with emergency queries. They ave looked after my family for many years now. I trust them completely and feel blessed that I have this doc surgery.
Always late over 30min at least. New doctors don't listen and just leaves you mad and sick
We have been with this practice for many years and can highly recommend it.
Highfields & District Medical Centre is an Australian Hospital based in Highfields, Queensland. Highfields & District Medical Centre is located at 5/2-4 Plaza Cir, Highfields QLD 4352, Australia.
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