5
Highfields Village Shopping Centre Highfields Rd, cnr Lauder Drive, Highfields QLD 4352, Australia
Highfields, Queensland 4352
(07) 4615 4570

As a general rule I have enjoyed having breakfast at Highfields McDonald's. However, in recent times I must say I am worried about my health just being in the building. The floor would appear to have been mopped with a very dirty mop and a soup mixture for water. The tables are dirty, the chairs require one to wipe/wash your hands after moving the chair to sit down. A visit to the bathroom is like visiting a Third World country. To be fair to the staff, it is management that is letting this restaurant down. Get in some contract cleaners and let the food staff do their jobs.

I saw a customer with an intellectual disability being taken to the self serve by a staff member, where the customer was shown how to operate the system and then left to his own devices, before completion of the order. I noticed that the customer was clearly struggling with the payment procedure to complete the order, as he was looking around for assistance, he asked me (just another customer) to help him with the eftpos payment procedure, which I helped him with.Later on I did ask that staff member if she had been aware of the condition of the customer, the answer was affirmative.McDonald's has made a wrong move by reducing the number of staff operated stations at the counter while trying to force customers to use the self serve system.There are a lot of customers who rather don't or can't use this technology.

It will be your best thing is to finally be a good time for you to the ground hard could be a very happy to hear from someone to leave a message in the morning not to look into the world and in the morning not to be the best regards David David and his wife of the house and the soft creature that constantly reminded of something wrong with this idea of the way not that I have a good idea to get a chance of busting out to be able to do this you can see the attachment of the way not that it was a bit lost in his mind that the only ones who is this a Warly the first time I was thinking but you've got to use the form and had to be a good time to meet with you to use my email address

Rude untrained staff, never ever have almond milk when there is literally a Woolworths 2 mins away. Staff more interested in how they look or what they are up to on the weekend then serving customers. Toilets are disgraceful. Very unclean.

This McDonalds Restaurant in Highfields is consistently a 5 x star rating for lack of service. Can never get the order correct....ever. How hard is it really? Owners need to start reading the reviews. Hopeless.

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McDonald's — Cafe in Highfields

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McDonald's

Cafe at Highfields Village Shopping Centre Highfields Rd, cnr Lauder Drive, Highfields QLD 4352, Australia. Here you will find detailed information about McDonald's: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    5:00 AM – 10:00 PM
  • Tuesday
    5:00 AM – 10:00 PM
  • Wednesday
    5:00 AM – 10:00 PM
  • Thursday
    5:00 AM – 10:00 PM
  • Friday
    5:00 AM – 10:00 PM
  • Saturday
    5:00 AM – 10:00 PM
  • Sunday
    5:00 AM – 10:00 PM

Rating

2
/
5
Based on 5 reviews

Contacts

Categories:
State:
Queensland
Address:
Highfields Village Shopping Centre Highfields Rd, cnr Lauder Drive, Highfields QLD 4352, Australia.
City:
Highfields
Postcode:
4352

About McDonald's

McDonald's is an Australian Cafe based in Highfields, Queensland. McDonald's is located at Highfields Village Shopping Centre Highfields Rd, cnr Lauder Drive, Highfields QLD 4352, Australia.


Please contact with McDonald's using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find McDonald's opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about McDonald's

  • Carl Free
    Added 2019-01-31
    As a general rule I have enjoyed having breakfast at Highfields McDonald's. However, in recent times I must say I am worried about my health just being in the building. The floor would appear to have been mopped with a very dirty mop and a soup mixture for water. The tables are dirty, the chairs require one to wipe/wash your hands after moving the chair to sit down. A visit to the bathroom is like visiting a Third World country. To be fair to the staff, it is management that is letting this restaurant down. Get in some contract cleaners and let the food staff do their jobs.
  • John Wilholt
    Added 2019-01-17
    I saw a customer with an intellectual disability being taken to the self serve by a staff member, where the customer was shown how to operate the system and then left to his own devices, before completion of the order. I noticed that the customer was clearly struggling with the payment procedure to complete the order, as he was looking around for assistance, he asked me (just another customer) to help him with the eftpos payment procedure, which I helped him with.Later on I did ask that staff member if she had been aware of the condition of the customer, the answer was affirmative.McDonald's has made a wrong move by reducing the number of staff operated stations at the counter while trying to force customers to use the self serve system.There are a lot of customers who rather don't or can't use this technology.
  • Aret Maw
    Added 2019-01-09
    It will be your best thing is to finally be a good time for you to the ground hard could be a very happy to hear from someone to leave a message in the morning not to look into the world and in the morning not to be the best regards David David and his wife of the house and the soft creature that constantly reminded of something wrong with this idea of the way not that I have a good idea to get a chance of busting out to be able to do this you can see the attachment of the way not that it was a bit lost in his mind that the only ones who is this a Warly the first time I was thinking but you've got to use the form and had to be a good time to meet with you to use my email address
  • The Weekend Adventure Diary’s
    Added 2018-12-22
    Rude untrained staff, never ever have almond milk when there is literally a Woolworths 2 mins away. Staff more interested in how they look or what they are up to on the weekend then serving customers. Toilets are disgraceful. Very unclean.
  • Sam Brod
    Added 2018-11-25
    This McDonalds Restaurant in Highfields is consistently a 5 x star rating for lack of service. Can never get the order correct....ever. How hard is it really? Owners need to start reading the reviews. Hopeless.
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